Company Terms

Below there are several issues related to the mechanism of order :

» Order Confirmation

  • All orders placed are confirmed by email (using a proforma invoice form) and must be signed and email back to Permata House in order to be considered a firm order.
  • Once order confirmation has been signed and faxed (issued the purchase contract), the order can not be canceled.

» Minimum Order

  • Quantity right know we can only receive order for a minimum of 20 feet container. We usually receive a 40 feet container orders.

» Delivery Time

  • Approximately 6-8 weeks for normal delivery, or agreed by both of us. Delivery period to be discussed at time of order as depends on items and quantities.

» Quality Standard

  • The quality products that required must be fixed before agreement in purchase contract signed.

» Inspection and Controller System

  • Must be spoken and agreed before purchase contract signed.

» Shipping Insurance

  • Shipping insurance is available at customers request.

» The Documents

  • Balance of payment to be made upon invoice once container is loaded. Shipping documents will be sent by air courier upon receipt of this transfer.

» Payment

  • Deposit (down payment) must be transferred and received in maximum 7 days after purchase contract is signed. And then the balance must be payable in maximum 7 days after the shipment documents have been emailed (faxed) to the client desk (office’s buyer).